Yes of course, we are happy to help.

We only install our own windows, but can help fitting factory made wooden internal or external doors. However, we do not install uPVC doors or windows.

Yes, we do but not all sorts. Please get in touch to discuss any external works.

Yes, we would love to! Let’s discuss your requirements and see what solutions we can offer. We love challenges!

We are limited to hand painting at the moment but are exploring our options to offer different kind of finishes, including spray painting.

Most of the time we work with Scandinavian Redwood, Oak and Meranti, but we can work with different kind of woods too, of course. Not sure what to use? Don’t worry, we are here to advise.

While we do not have subcontractors from other trades, we are happy to liaise and work along other professionals, to provide you with a seamless service. We might be able to give you recommendations as well, so feel free to ask.

We mainly work in our local area, covering a 20-25mile radius from Stirling for fitting and installation. Please get in touch if you are located outwith this area for a personalised quote. We are also happy to ship our products within the UK, please contact us to discuss delivery options.

Yes we do, for simpler designs this is offered as a complementary service, for more difficult design works we charge a design fee.

Yes, we are a VAT registered business. Our prices usually include 20% VAT unless otherwise stated.

Unfortunately we are unable to offer financing or payment plan options at the moment.

As a family of 4, we know only too well how busy life can get and will gladly have a chat outside of ‘normal’ business hours and are happy to work around your schedule when organising consultations or visits.

No worries, but please let us know as soon as you can

Great news! We will make sure you are happy and feel cared for throughout all the steps of working together.

In this unlikely scenario please get in touch with us asap so we can sort any problems.

A quote is our final offer and it’s a commitment on our side. We will finish the project for that price, even if it takes longer than anticipated or needs more materials. Unless you make changes after accepting a quote, the price WILL NOT change. An estimate is only there to give you an idea how much your project will roughly cost but can still change when we agree on the specifics. Most of the time an estimate is followed by a quote to agree on a final number.

As a local, small, family run business we cannot offer discounts. However, we don’t inflate our prices just to seem like we've given you a discount. We always use the same method for putting prices together for everyone and if you have received a quote, we can guarantee that is the final amount and this will only vary if your requirements change.

This means you’ve done what you should have and got a few quotes to compare. We do not match other companies’ prices. We know that price is not the most important thing in woodworking and tradesmen in general and although we're not the cheapest around we pride ourselves in providing exceptional service. We are always there if you have a question, we are polite and we clean up after ourselves. We can guarantee all jobs are finished to the highest standard and we will not leave the jobsite in the middle of a process just because it’s 4pm and it’s time to go home.

Most of our bespoke products have 6-12 weeks lead time, depending on how busy we are. However, please note that no works will start until the deposit invoice (usually 50%) is paid.

Deposits are in place to ensure both parties are committed. By paying the deposit you agree to our terms and conditions. It helps us to have a healthy cashflow in our business. The deposit allows us to order all the needed materials and hardware for your project without being out of pocket. Please remember, we are a small, family run business and not a big company.

Yes. With proper maintenance and care, timber windows and doors can last you for decades. Wooden windows can actually last a lot longer than uPVC ones!

Compared to uPVC windows and doors, yes they are naturally more expensive. All our wooden products are bespokely made, from scratch in our workshop, involving hours and hours of exceptional craftmanship.

This will depend on the final treatment/finishing of the product. We will give you advise regarding this at the time of fitting, but please feel free to reach out with any questions even at a later date.